Booking Protection

Booking Protect provides additional entry fee protection to the events advertised withdrawal & refund policy (see example of how this works below). 

We recommend you include this option in order to get a full refund of the purchase price should you or anyone in the party be unable to attend due to;

  • Injury or illness happening to you or a team-mate, or a member of your or a teammate’s immediate family.
  • Adverse weather including snow, frost, fog or storm where the Police or Government have issued travel warnings.
  • The mechanical breakdown, accident, fire or theft enroute of a private vehicle taking your team to the booked event.

Booking Protect is purchased by the team captain for the entire team. 

If the original team captain can no longer participate, and the team can still proceed with a replacement person, that’s fine, no claim is required. The protection however remains with the original team captain, so if at some later point the team cannot participate it would be the original team captain who would need to make the claim with Booking Protect.

Example: Should you opt to take Booking Protect refund protection for your team at the time of registering, and your team is unable to attend for one of the reasons listed above (i.e., injury), you are first to contact event management to lodge your withdrawal and claim what percentage entry fee refund is available at that time (i.e., a 25% refund is available up to one month out from the event). Event Management will refund the percentage entry fee refund applicable at the time to you. Then you must lodge an official claim directly with Booking Protect (your refund protection provider) in order to seek the remaining percentage of your entry fee.  

Withdrawals & refund policy

To withdraw, please contact us by email.

2023 Rotorua refunds –

  • 95% Refund – teams withdrawing before 10th October 2022* (within first week of registrations opening)
  • 75% Refund – teams withdrawing before 17th November 2022* (up to three months out from the event)
  • 50% Refund – teams withdrawing before 17th December 2022* (up to two months out from the event)
  • 25% Refund – teams withdrawing before 17th January 2023* (up to one month out from the event)

No refund will be given after Tuesday 17th January 2023.

*Excludes the value of any partial credit/discount code used.
*Less $40 NZD admin fee.
*No Transfers to other Spirited Women events

Entry fee refund protection (Insurance) is the responsibility of the competitors.

 

Cancellation

If the event has to be cancelled within 7 days (the last week) of the event due to adverse weather conditions, a natural disaster, terrorism, or any other justifiable reason so deemed by the organisers, no refunds will be issued.

If there are changes in Covid alert level restrictions within 7-days prior to the event, preventing the Event from being held, the event will be cancelled and no refunds will be made.

Entry fee refund protection (Insurance) is the responsibility of the competitors.

 

Postponement

If the event is not able to proceed due to ongoing restrictions in place surrounding the COVID-19 pandemic, the event will be postponed to a later date.  No refunds will be given if the team cannot make the new postponed date. Teams should take this into consideration when entering.

Entry fee refund protection (Insurance) is the responsibility of the competitors.

 

Event waiver

Please click here to view (PDF document).

 

Privacy policy

Please click here to view (PDF document).